General Information

All our loans are subject to our loan policy and the loan amount is also subject to your ability to repay your loan.

Changes to your loan agreement
If you wish to re-schedule your loan for whatever the reason, please let us know, we are happy to talk to you and come up with a most suitable payment plan for your need.

Experiencing difficulties with repayments
If you are experiencing difficulties with repaying your loan please talk to us immediately. Together we will be able to come up with a solution for you. It is important that you keep in touch with the credit union and maintaining the dialog. This will also help you to maintain a good credit history and improve / maintain your credit rating with the credit referencing agencies.

Loan progress tracking facility
Once you apply for a loan, we are committed to inform you how your loan is progressing. If we need any further information we will contact you. We will send a text [SMS] to your mobile at each stage of the loan process. You will receive a number of text messages from us to keep you informed on the progress of your loan application within each stage so that you know exactly when you will be able to receive your money.