CONTACT US

Lost or Stolen Card
Telephone: 0330 088 2747

Please call us immediately on 0330 088 2747 if your Credit Union Current Account (CUCA) card has been lost, stolen, damaged or if someone else knows your Personal Identification Number (PIN). Have your account number ready, so we can validate you are the account holder.

To order a replacement card, we'll need to validate you are the account holder so please ensure you have your account number ready when you call. If you are not able to provide your account number we will need to ask you some additional security questions to validate you.

Card Activation
Telephone: 0330 088 1728

Calls to “03” numbers cost the same as a call to a standard "01" or "02" landline number, even when calling from a mobile. Calls to an “03” number are also included in any bundled minutes or free talk time that cavers landline calls. Where calls are made outside of a bundle you will be charged at local rate to ring “03” number.

For more information on the actual cost you will be charged, please contact your phone provider.

WALWORTH ROAD – SOUTHWARK

Address 177 Walworth Road, London SE17 1RW
Opening hours Monday to Friday – 9.30am to 4.30pm; Saturday – 9.30am to 1.30pm

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BRIXTON - LAMBETH

Address 10 Acre Lane, London SW2 5SG
Opening hours Monday to Friday - 9.30am to 4.30pm

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CAMDEN

Address 347 Royal College Street, London NW1 9QS
Opening hours Monday to Friday - 9.30am to 4.30pm

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PECKHAM - SOUTHWARK

Address 4 Heaton Road, Peckham, London SE15 3TH
Opening hours Monday to Friday - 9.30am to 4.30pm

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TELEPHONE / EMAIL / SMS

Telephone 020 7787 0770
Fax 020 7277 8755
Email info@creditunion.co.uk
SMS To get your latest account balances just text 'bal' to 80011
You will receive a return SMS free.The only cost is your standard network text charge sending your SMS.

Providing ethical financial services since 1982

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